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Order cancellation, exchange and refund

Mytt Aroma Sdn Bhd complies with all applicable laws and regulations for the protection of consumers. Please proceed to our customer service for any cancellation, exchange, or return.

- Goods withdrawal period within 7 days from the date of receipt of the goods.

- For exchange, or return due to customer’s mind changes, cancellations shipping fee will be payed by customer.

(Except for defect of product and delivery error)

- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item. 

 * If the value of product is damaged due to removal of product tag, opening and loss or damage of goods box 

* Someof the special offer products cannot be exchanged or returned, please refer to the product details of each product.

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